Refund policy
Returns & Exchanges
Wrong size happens — bodies are busy right now. Here's how we sort it.
Tops & Bottoms
Window: 5 days from the date of delivery.
Condition: Unworn, unwashed, tags intact.
How it works:
| Situation | What happens |
|---|---|
| First size exchange | Free. We cover the pickup and the reshipping. |
| Refund to original payment method | ₹100 restocking fee, deducted from your refund |
| Second exchange on the same order | ₹150 restocking & shipping fee |
Refunds are processed to your original payment method within 7–10 business days of us receiving the item back.
To start: Message us on WhatsApp at 9967305230. We'll sort it within 2 business days of receiving your return, no forms.
Bras & Feeding Camisoles
Window: 5 days from the date of delivery.
Condition: Unused, unwashed, tags and hygiene seal intact.
How it works:
- One size exchange per order, and it's free, we cover the pickup and the reshipping.
- We inspect the item when it arrives back with us. If it's unused and intact, we ship your new size straight away.
- It won't pass inspection if there's: deodorant or perfume marks, makeup or lipstick stains, the tag or hygiene seal cut or removed, visible wear (stretched elastic, pilling, snags), any staining, or a washed/worn smell.
- If it doesn't pass, we won't be able to process the exchange, for hygiene reasons, we can't put a worn piece back into stock.
- No cash refunds, no store credit, and no second exchange on this category — the fit has to land in one shot, so message us before you order if you want a hand picking the size. We're quick on WhatsApp.
To start: Message us on WhatsApp at 9967305230.
General note: all fees are for reverse pickup and handling, not a penalty, we'd rather get you into the right size than charge you for the wrong one. First exchange is always free, on every order, every category.